A high-end client from France reached out to us in search of a premium mattress. He was deeply attracted to one of our classic mattress models, yet faced a critical issue: the standard thickness of this mattress was only 25 cm, which failed to match his usage demands.
After in-depth communication about his sleeping habits, bed frame specifications and comfort preferences, we delivered a tailor-made solution. Our technical team adjusted the internal layered structure and customized the mattress thickness to 35 cm while fully retaining the original supportive design and luxurious material configuration of the favoured style.
Once the custom sample was finished, the customer was extremely satisfied after testing. He praised the balanced softness, stable spinal support and improved thickness bringing a superior sleeping experience.
This customized mattress quickly gained positive market feedback after launch. Thanks to consistent comfort performance and customised advantages, monthly sales have steadily reached 300 units. This project proves our capability to provide flexible bespoke mattress solutions to satisfy diverse high-end demands from European clients.
